Auraria Library Libqual 2018-2019 Recommendations & Results

Auraria Library

In the spring of 2018, the Library administered a campus-wide survey designed to measure the quality of library services, spaces, and resources. We had 1,616 responses from undergraduate and graduate students in nearly every discipline, professors, lecturers, administrators, and staff from all three institutions on the Auraria campus. We learned a lot of valuable information.

You helped us identify these particular areas of strength:

  • The library is a comfortable,…

We heard you!

EBSCO e-books not opening when downloaded on mobile devices

Collection Management and Discovery Division

Users are experiencing an issue impacting EBSCO eBooks downloaded on mobile devices where those downloaded e-books do not reliably open in Bluefire, Adobe Digital Editions or other Adobe-authorized mobile apps. EBSCO's team is actively investigating this issue, and they hope to have a resolution in place soon. In the meantime, we recommend reading EBSCO eBooks in EBSCO's online viewer, which can be used on mobile phones and tablets just like it's used on desktop and laptop computers.

Nexis Uni Unavailable

Collection Management and Discovery Division

Users may experience an issue with Nexis Uni, where they get 0 results back from a search.  This is a known issue, and it is expected to be fixed today.

Resolved: User Accounts in Skyline are Down

Discovery Systems and Metadata Department

This issue has been resolved.  If you continue to have problems using My Account features in Skyline please contact the Auraria Library Troubleshooting Team.  

Value Line is Experiencing Technical Issues

Collection Management and Discovery Division

The database Value Line Investment Survey is experiencing technical difficulties with their website and remote backup sites.  They are working to resolve the issue as quickly as possible.  If you are unable to access this database, it is most likely related to these technical difficulties. If you have any questions, please contact the Auraria Library Troubleshooting Team.